Contact PROTOCOL

Dear Readers/Viewers/Listeners/Supporters:

 I very much appreciate you support, relating and solidarity when it comes to my social media presence and work as a music artist, writer and advocate. I enjoy connecting in the ways that I can, as I'm able to.

For professional requests ie. interviews, potential collaboration/offers etc, or social requests within the limits described below please see my Contact page.

Personal Communication Limits;

When it comes to personal interaction on my social media profiles, I am generally unable to form new, ongoing friendships and/or chat back and forth in private messaging. Most importantly, I am not looking to date anyone.

I kindly ask for understanding regarding my circumstances with personal communications. I'm only one person, trying to deal with and manage a very difficult and painful illness. I’m often in a fair bit of pain and fatigue, I’m parenting teenagers and I’m also dealing with personal challenges such as managing my health condition and cptsd. So, I’m often dealing with very limited energy which I have to budget.

Due to the above, please do not take my social limits personally. They aren't personal. I'm here to create content for awareness and/or enjoyment and to interact in the ways that I can - while protecting my physical and mental health.

Nature of Limits (with the exception of things like legitimate business-related interest and paid interviews.)

Though I can answer brief, one off messages (as able) my health and energy limits, once again, do not allow me to pen pal or live chat back and forth very often, especially for longer periods of time. 

The best place to send me a private message is my email, not on Instagram, Facebook or Twitter... However, my email is generally for more brief and/or specific questions or professional matters. I am unable to pen pal. I cannot give long answers/messages back or be expected to continuously pen pal - but I will try my best to answer and be of help within the limits I have. 

Sometimes I may forget to answer a comment or to get back to you via PM. If I don't get back to you, please do not take it personally. If it was very important and you were really hoping for an answer back, please send me another message gently and politely reminding me. I will not answer back to rude and/or demanding reminder messages.

Nature of messages and/or comments:

I have visual processing challenges, so I can become overwhelmed with large bodies of words if they are not separated by paragraph (it looks too busy.) Also, it takes me a lot of energy to read and respond to longer messages because I like to respond to all aspects of what was said. However I may not have that energy to spare. I will struggle with responding if you're message or comment is too long/un-paragraphed.

Please refrain from commenting very excessively my content and/or being toxic on my public posts. It’s totally okay to comment frequently if you are a frequent follower, if it’s in a positive manner - but that’s not what I’m talking about here. Unfortunately, I will have to ban/block those behaving intensely/repeatedly in the aforementioned manner (if I ask politely for them to tone it down and they choose not to or seem unable to.)

I understand and sympathize with mental health challenges that may sometimes cause this, but, I still have to protect my own mental health and physical health, too. I would hope that one would consider that. I will no longer tolerate being lashed out on.

Note: If I see someone mentally escalating and speaking of/threatening suicide, I will attempt to contact help. If I see someone speaking in a way that suggests homicide, the same thing goes.

Flirting/Sexuality:

Please do not make overly sexualized comments that objectify me. I deal with sexual trauma due to history. General compliments such as you look pretty or beautiful or ‘That top is nice on you’ etc are totally okay and appreciated. However, comments that refer to my body and/or as if I’m an object like ‘yum, nice legs’ or ‘I want some of that’ are upsetting and not welcome. They will be deleted, and if the commenter continues, they will be blocked and banned.

My address:

Due to safety concerns, I am not able to give out my place of living address to anyone online. Please do not take this personally. I may give out the address of a willing relative for public mail, in particular circumstances. Mail can still be addressed to me, in my name.

Skype, FaceTime, Google Hangout, Zoom, phone calls & text messaging;

I cannot do personal video or phone calls unless the matter is a professional request (such as a professional interview or meeting.) I've had too many requests for chatting via Skype, phone call and/or personal text message/s. I can't keep up with it.

Final note:

Please do not become aggressive and/or verbally violent with me for being unable to go beyond my personal communication limits. This has happened to me in the past, and I can no longer tolerate it. I will have to delete/block any violence towards me in this way. I do understand feeling rejection-sensitive; I have experienced this in the past myself. However, I am not ignoring anyone for any reason that is personally to do with you - I am just limited in energy, and need to prioritize my physical and mental health (ie. healing from complex trauma.) If/when people can't understand this, I will have to protect myself.

 Thank you

- Scarlit-Rose Ashcraft